Get help from a person
If the help articles do not answer your question, open a ticket. You get an email when we reply, and the conversation stays under My tickets.
- Open Support and press Open a ticket (or My tickets > New ticket).
- Choose a category (Question, Problem, Billing, Idea), write a short subject and describe what happened.
- Include the item number or page if it is about something specific.
- Press Send. We reply by email and on the ticket page; you can reply back there.

